MFR UK complies with the distance selling act which allows for a full refund to take place on any workshop or product bought from MFR UK over the phone or the internet within 7 days of purchase. Products and workshops bought over the counter (face to face, i.e at a trade show) are not eligible for the distance selling act and normal refunds and cancellation rules will apply.
All workshops once paid for, are non-refundable out-with the distance selling act. Workshop dates may be changed free of charge as long as a minimum of 3 weeks notice is provided in writing to MFR UK. Changes may be made to workshop within 3 weeks of the workshop however, a charge of £75 will be made per workshop. MFR UK also reserves the right to deny attendance to any workshops due to student suitability.
MFR UK will endeavour to mail all products within 3 working days, if we are unable to do so, we will contact you to discuss alternatives. MFR UK will only refund or replace products if they are faulty on receipt of purchase. If a product requires to be returned, it must be carefully packaged in the original packaging if possible.